Fraser Deans Joined over 10 years ago via an invitation from Scott S.

  • 43 stories
  • Posted to Sketching Interfaces, Oct 25, 2017

    That prototype is fucking cool.

    6 points
  • Posted to User Research tips?, in reply to Dominic Sebastian , Jun 14, 2017

    +1 on Dominic's comment.

    Writing out the assumptions is a great place to start. Chances are you've made a lot of assumptions if you've never spoken with your users or usability tested your application.

    0 points
  • Posted to Sponsor: What your Myers Briggs Type Indicator says about the design work you like, in reply to Scott Johnson , May 23, 2017

    Sure, but MBTI is built on Jung's work of cognitive functions which arguably carries more weight. An understanding of MBTI alone isn't that valuable but recognising and understanding function stacks (of which MBTI is built on) is.

    4 points
  • Posted to What tool can turn Sketch designs into offline, clickable prototypes?, Nov 06, 2016


    0 points
  • Posted to Intercom Customer Messaging, Aug 05, 2016

    Really interesting page from Intercom. It's hardly branded at all (not even the domain!). Super high-level top of funnel stuff: educating people about ways in-app messaging benefits companies. The micro-case studies are great too.

    Makes me wonder though, how are people going to find this page?

    How did you find it Philip?

    0 points
  • Posted to Meet Ghostbot, Your Personal Bot Who Will Respond to Unwanted Texts for You, Jun 25, 2016

    People still SMS?

    0 points
  • Posted to Using ID's instead of !important, in reply to Jodi Warren , Mar 17, 2015

    If you're writing CSS which runs on other people's websites, such as a JavaScript widget or a browser extension, then this could be very useful.

    3 points
  • Posted to Good examples of fullscreen wizards, Mar 12, 2015

    MailChimp use the full screen wizard pattern in their campaign creation.

    1 point
  • Posted to What David Cameron just proposed would endanger every Briton and destroy the IT industry, in reply to Saransh Sinha , Jan 13, 2015

    I disagree. The title may be sensationalist but the content is hugely important. We're reaching a point in time where we have to choose between privacy and our civil liberties. As designers, specifically product designers, we hold great responsibilities for people's data. How do we hold that data? How does that data get shared? Who has access to that data? How do people communicate using the platforms that we build? Empathetic designers should be concerned about all these aspects.

    These proposals are of great importance (and concern). A large community of DN is UK-based. Any changes in law will directly effect them in both their personal and professional lives.

    4 points
  • Posted to Facebook's "How to" videos are awesome, Dec 16, 2014

    Thanks for sharing this. It's a really interesting take on how-to videos. We work in this area and it's always interesting to see new takes on self-service support.

    I see a couple UX issues with this format though...

    Despite this being beautifully put together as well as introducing a bit of humour, do people really want to sit through a two minute video (of largely unrelated content) to get a quick answer?

    Also, they're showing you how to block someone on mobile. Videos are data heavy and data is expensive on mobile. Facebook are requiring users to eat into their data allowances for what should be a relatively simple answer.

    Relating my two points, those two minutes required to get your answer could become much longer if you're experiencing a slow mobile connection (Kevin Bacon's buffer face anyone?). Customers prefer self-service solutions (over high interaction support) because it's generally faster, this feels like a step backwards. It would be good to see the context these videos are used in.

    Nice execution but I'm not sure how practical they are.

    0 points
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