Hi Matt,

you're completely right. Thanks a lot for pointing this out to us! I'll update the paragraph asap.

Cheers, Markus

Yes, you're completely right. I really forgot to list Intercom. Will add it to the list - thanks a lot for your hint!

Thanks Jim. Even thought about position #10. ;)

Awesome work! Thanks for sharing!

Hi Jaime, thanks for your comment!

The biggest difference to peek is that Userbrain is not about testing on demand, but was designed for making usability testing a habit, by getting videos at certain intervals.

Why? Because we think that there’s a big difference between what people want (fast on demand testing) and what people actually need (continuous feedback to incorporate usability testing into their workflows). It’s really based on (very) long-term thinking and that enables us to completely change the way people go about usability testing at the moment and transform it into a habit-forming activity.

Drop me a line, if you have any further questions :)

Hi Jeff, thanks for your feedback! The tests have a written task description where you can give a task and/or ask questions if you like. For testers it’s really just one single task and that’s the reason why we can offer such reasonable prices.

That said, a typical video actually only lasts about 5 minutes and is not meant to answer all your usability questions, but just to keep you motivated to iterate on your task description as well as your website, and keep on improving your user’s experience over the long run.

Hope that makes sense to you :)

@gabelfisch - drop me a line :)