Great advice. Thanks, Albert!

I think you are! I was just laughing at your statement ;)

For someone who's used both Invision Studio and Timeline (or knows enough to confidently answer): what advantage does Sketch + Timeline have over Invision Studio?

Given Invision Studio's release, I'm sure it will be a native feature in the near future. I'll hold off for the official feature.

Let me be that person

;D

Thank you for the constructive comment! I've updated the story title.

Click-bait titles are an issue on many sites. Ironically, the solution is better UI design which communicates titles should not be click-bait. ;)

"We have failed" was the title of the linked story. How would you have titled this post?

I'm not usually one for posting yet-another-Medium article, but I found this one compelling. My initial reaction was "this guy got up on the wrong side of the bed" until I read his examples and realised how poor the design was despite them coming from major tech companies.

It's so easy for designers and, generally, people who work in tech, not to look outside their bubble and talk to real users. The takeaway for me: if you're not watching people use your design and asking them questions along the way, you have no idea how easy/difficult it is to use.

So short-sighted.

I think you mean Intercom?