Jeff R

Joined over 6 years ago

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  • Posted to Why You Shouldn’t Gray Out Disabled Buttons, Aug 16, 2019

    I'm frustrated by how prevalent this sort of thing is in design articles.

    this approach [...] surprises users


    A button that turns from gray to fully colored is an unexpected change that makes users wonder what just happened


    As the disabled button transitions to its enabled state, the new appearance won’t catch users off-guard

    These are all definitive statements - but there is no evidence presented to support them. This is exceedingly common when discussing design, both on a large and a small scale.

    If these statements are backed by research, then I think that would make them extremely compelling. But as far as I can tell, they're not; rather, they're probably just one designer's opinion, presented as fact. I'm not even disagreeing with this opinion, necessarily. But if you are presenting your opinion in writing, I feel that it's important to make it clear that it is your opinion. And If you are presenting research-based findings, by all means provide the research.

    23 points
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