LastPass - An Unsolicited Redesign (medium.com)
over 6 years ago from Priyanka Gupta, User Experience Designer
over 6 years ago from Priyanka Gupta, User Experience Designer
Just came here to say, 99% of unsolicited redesigns make me cringe. It was refreshing to see you concentrate on making the app better, not prettier.
Kudos!
Thank you! That means a lot to me.
Seeing both the before and afters on this (Priyanka did a great job with the constraints / starting points given by LastPass itself IMO) makes me realize...
1Password is just a significantly better app/service.
Aside from the knowledge that LastPass was once hacked which erodes their trust for me permanently, their app is really rough. Good on Priyanka for taking on a tough challenge to think about their problems and mistakes deeply though. Well done!
Thanks a lot for the appreciation, Aubrey! I have heard of 1Password but haven't tried it out yet. I will be sure to check it out now.
Interesting. I've had the same feeling about using LastPass after switching to it more than a year ago. I like that you can generate unique passwords per account and it keeps track of them, but the UX has been horrendous. They seriously need to up their game.
Came here to say this ☝. I tried using LastPass for a bit. Hated the terrible UX. Switched to DashPlane. I am not that happy with it and it seems to lack a lot of the features that LastPass has. At work we use the trash fire that is OneLogin
Some redesigns are basically dribbble fodder that don't propose issues and ways to improve a user interface... those ones are pretty cringe-worthy.
This one, on the other hand, is really good because it goes in to a great amount of depth. Thanks for sharing!
Thanks for the encouragement, Andrew!
Well thought out redesign that focus on interaction design rather than visuals. Always refreshing.
My biggest gripe with LastPass is how painful it is to bulk change passwords (unless I'm missing something). I like that it stores them all for me, but it's really quite hard to go from using 1-3 crappy passwords for every site to a random, unique password for every site. I wish I could click a button and it'd do it automatically. Though, I realize that's tough because of email confirmations, etc.
Thanks, Giovanni! :) When I first signed up, their on boarding allowed me to change all my passwords in bulk only if you allow them to scan your email. That was quite useful. They also offer 1 click password change on certain websites from their desktop webapp.
This is a lot of (good) work ! Nice job here. I'm always complaining about redesigns that are not functional at all, just pretty in a mockup. So it's refreshing to see a real UI/UX work.
My boyfriend was complaining about the UX of the app just yesterday. And now I just hope they will redesign it soon with all the good reflexion you added on !
I am glad to hear that. Yea! I am hoping for the same because the product itself did make my life easier...if only they could fix the design now :)
Good work! You understand that a design is not how it looks, but the decision that got said product where it is. It seems with your redesign you worked on the same path - not making pretty pixels, but thinking about better product decisions.
Of course there's many reasons why this won't work for them, since you don't have the data they worked with - but it's great to see you used the info you have at hand and explained your thinking process. Well done again!
Thanks a ton for the encouragement!
This is honestly the sort of material people should be writing when they do a 'redesign' for a product. This was a great little read, and have bookmarked it to show a few people at work who would benefit from seeing it. Thanks!
In "Experience #2", the list of sites goes from 6.5 visible items to 4.5 visible items. Why?
As a user I'm tired of losing screen real estate with every app redesign. On iOS 10 this trend has gotten completely ridiculous with ~2 songs visible in Music and ~2 messages visible in iMessage on an iPhone SE when the keyboard is up. Why is chrome (in the form of whitespace) more important than my data?
Edit: If focus was on the search bar and the keyboard was up, this redesign would be down to 3 items on iPhone 6/7 and something like 2 on iPhone SE. Spare a thought for the content, please.
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