This is SOO GOOD.
A user is someone who consumes without pleasure and delight.
-- love this line from the show. The whole episode is really good.
Thanks for posting my first episode! Creative people struggle to balance artistic ambitions with getting paid, and this is some of my take on that.
UX strategies in particular seem to contradict the creative drive, and while I don't have a great answer, I hope this gets people questioning and thinking.