Dear Microsoft (slackhq.com)
over 6 years ago from Sam Solomon, Product Designer at SalesLoft
over 6 years ago from Sam Solomon, Product Designer at SalesLoft
while there's undoubtedly a lot of truth in here, this comes across as a condescending and childish move by Slack that telegraphs their fear of facing real competition for the first time.
i'm sure Microsoft appreciates the free advertising, though.
Yup. Whoever is leading this project at Microsoft is having a wonderful day.
I hadn't heard of Microsoft teams until this article. Not a smart move on slacks part... They should have released something about their growth numbers or new features instead. This was ballsy when apple did it, it just seems insecure when slack does it.
But I still love slack.
I had a similar experience. I heard MS was working on something, but if it weren't for the Slack ad I wouldn't have known it happened today. A better use of a full page ad would have been publishing on the same day, but ignoring the MS product and talking about how it's a great age of workplace chat and Slack is the leader. This came off as, well, others have said it better.
All "open letters" sound shitty.
one notable exception: http://www.apple.com/hotnews/thoughts-on-flash/
Yeah, what a joke. A three year old, one product company with a valuation of ~$3bn (no profit) lecturing a 40 year old company supporting hundreds of products installed on billions of devices that brings in an annual profit of nearly $17bn?
Get over yourselves, Slack.
Well, in Slack's defense I will say that I can't think of a single Microsoft product I've ever enjoyed using as much as I enjoy using Slack. I don't think they're wrong about their virtues, though perhaps it would have been more graceful to allow those virtues to speak for themselves.
Enjoyment is a lot easier to build when so much of the actual hard stuff has already been solved by the people you're talking down to.
The actual hard stuff doesn't have to suck. I can think of a number of Apple products I've enjoyed using as much as I enjoy using Slack (and many unfortunate exceptions, e.g. iTunes). I can also think of a few Slack-like products I've enjoyed less than I enjoy using Slack, so maybe the "easy" stuff isn't that easy either.
In any case, I agree that the "talking down to" part is unnecessary and unbecoming, and who knows? Maybe the 40 year old company that makes $17 billion in profit will knock it out of the park with this one. You know, since they've solved all the hard stuff and that should make enjoyment easier for them to build as well.
Have you tried Visual Studio Code? It's a true joy to work with.
No it's not. I'm just out of a project in ASP.net where I had to use it and it was one of the worst dev experience I've ever had...
I just hade IDEs
I feel the problem there was ASP.net… :P
You do know that Visual Studio Code is not an IDE but instead a very sleek editor that uses the same engine as Atom.io but is way faster at doing that?
I haven't, but I'm glad to hear it.
I doubt their developer & designer will be so happy doing this product anymore with that attack. What if Slack want this battle or comparison so that other competitor will go down and that they are confident that they will win victorious. A duopoly is great just like IBM and Apple early days or the Android and iOS.
significant improvements in how people communicate requires a degree of thoughtfulness and craftsmanship that is not common in the development of enterprise software
This made me laugh when simply finding a file someone sent to you a week ago on slack is a complete f-ing nightmare.
Nope, you are not Apple.
Dat text leading :(
I believe (don't quote me) this was originally a full size newspaper ad. So actually the leading and tight tracking probably helped with readability at such a large size.
This would be like the equivalent of using 48px body copy on web, and tough to read if you didn't tighten up the leading/tracking.
geez...that was not necessary.
I have not heard about Microsoft's Team app till now.
That smelly smell of fear...
This is like Drake/Meek Mill level beef. Trigger fingers turn to Medium fingers.
So who bodied who?
Slack got bodied by an enterprise venture.
As other have pointed out above, it comes across as childish and condescending.
This line in particular: "We’re sure you’re going to come up with a couple of new ideas on your own too. And we’ll be right there, ready."
I couldn't even finish it. Such a rookie move.
Did I miss something? Why are Slack taking this kind of tone?
Yes, Microsoft just realeased Microsft Teams: http://www.nytimes.com/2016/11/03/technology/microsoft-teams-slack-competitor.html?_r=0
Well, if you're an org that already pays for Office 365, you're going to be getting Teams in that package. So if you're getting a similar service to slack "for free" why would you want to pay for Slack? Also it has conversation threading, pretty much the only reason why the company I work for still uses Flowdock, and in built video conferences. Both of these features are major weak points in Slack that would require some major reinventions to implement in the service.
I just wonder how on earth, they thought that this was a good move?
You're a 3BN$ valued company Slack, you really should start acting like it.
Oh, and they disabled comments too. That says a lot.
Disabling comments is almost like someone blocking their ears and humming with their eyes closed.. It's almost like they know how shitty this is, but for some reason they decided to go ahead with it anyway. weird.
I would love a Slack competitor that would be geared more towards larger communities and makes it easier to (for example) surface older content and anticipate common questions. The engagement aspect of Slack is great but for support it's a huge time sink compared to something like Discourse.
Also they published the same in newspaper :\ https://twitter.com/stewart/status/793811616760496128?ref_src=twsrc%5Etfw
I was just going to post this as well... I always find it interesting to see "online brands" regardless their size, like Slack, out in "real world / old school" advertising.
Kind of ironic how this piece came across coming from a company that prides itself on communication and creating delight.
If nobody knew of Microsoft Teams, they sure know now.. talk of free publicity to competitors.
Slack has plenty of competition: https://chatgrape.com/ is one pretty good one that comes immediately to mind.
And this post makes me not want to use Slack. Very condescending sounding.
Hipchat as well, for what it's worth.
Agreed. We use both Slack and Hipchat.
Curious to know why they didn't wrote something similar when Facebook launched Workplace
Not such a heavy clone.
Absolutely hate the patronizing tone that Slack is using here.
SHOTS FIRED.. directly into your own foot.
With Apple showing us that once you go Mac you can go back—and Microsoft offering a very tempting piece of technology—your inadvertent advertising of a product that by the looks of it, a lot of us weren't aware of is just beefing up those profit margins.
Promote yourself and your features, Slack, not the failings of others. It's just bad business.
Why does Slack think it has no competition? I'm still surprised people are using Slack when they come with very little new improvements for their software. I'm not even a gamer but Discord is immensely better than Slack ever was, with new features being baked every single week. People were asking for a dark theme for Slack for ages and they stubbornly refuse to implement it. No wonder they get so salty at the sight of competition.
I'm not sure if you're being sarcastic or not, but Slack has had custom themes for a while. They actually even allow you to create and share your own themes.
That option is only for the sidebar theme, as the feature clearly states. Only the left tab with your teams will be affected by the change. It doesn't modify the actual layout where you read and write messages (the place where you spend most of your time), which makes it hard to use at night on a large screen.
Ah, looking at this again, you're right. That does seem odd.
Wow, this is not cool at all.
This letter would be alright, if slack would be that good as they claim.
This reeks of desperation, calm down. Other companies are allowed to make competing software.
I made a simple suggestion...
So Microsoft brings a new competitor, thanks for the new... Slack
I think it's fair game to call out when a huge company sherlocks your work. I also wouldn't be surprised if Slack has always thought of Microsoft as their direct competitor. Slack's logo and its colours reminded me of the Windows branding most office workers are familiar with. Except fun.
Seems pretty friendly to me ;)
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