• Bryant HughesBryant Hughes, over 9 years ago

    We use Basecamp for our agency. Yeah it's kinda boring, and there are quite a few features I would love to see built out, but it does get the job done, and is pretty easy for clients to start using quickly.

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    • Jonathan CourtneyJonathan Courtney, over 9 years ago

      +1 for ease of use for clients

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    • Daniel FoscoDaniel Fosco, over 9 years ago

      How do you integrate clients in your workflow with Basecamp? Do you create separate user accounts for them?

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      • Bryant HughesBryant Hughes, over 9 years ago

        Yep, Basecamp lets you create an unlimited amount of users, and even assign them to various Teams. When you are posting a piece of content (discussion, todo list item, file) you can usually specify who should be able to view the item.

        We typically get the client using Basecamp almost immediately after we have our kickoff meeting, and from then on keep all communication in Basecamp, almost completely shunning emails. Its nice to keep all communication open and transparent making sure nothing gets lost in a random email chain someone forgot to be cc'ed on.

        Also, like I mentioned Basecamp is pretty straight forward to use and we rarely need to do any teaching on how to use it, which is nice.

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