• Matthew Hollingsworth, 3 years ago

    By way of follow up here: All of the payments have been refunded and we will get the job live for free because of the error.

    Apologies from our side here, we did not see an email come through related to this on the support channel. We should have caught this earlier though - that's on us.

    I've followed up via email here also.

    3 points
    • Alejandro Leon, 3 years ago

      Thanks :)

      0 points
    • Ryan B, 3 years ago

      Shocking that it took this post for you to get this resolved. It's such a shame to watch DN just go downhill for the past 1-2 years or so.

      6 points