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Is it Me, or the JIRA redesign is getting out of hand...

over 5 years ago from Scott Thomas, UX/UI Designer

  • Robert Dietz, over 5 years ago

    Thomas, I know answers like this can come off as canned or insincere but these things keep me up at night. Like most designers, I do take pride in my and my team's work and when we miss the mark it's not something we take lightly. We can't hunker down and pretend like we nailed it. We know it's iterative and we can and will continue to improve. Jira is admittedly not the easiest problem space as it's highly customized by admins before many users even see the product. In many cases, we'll show up at a customer visit and see the product configured in a way we hadn't even anticipated. The good news is I have a role open on the Jira team in Sydney for anyone who'd like to join the effort to improve it.

    2 points
    • Thomas Michael SemmlerThomas Michael Semmler, over 5 years ago

      Thomas, I know answers like this can come off as canned or insincere but these things keep me up at night.

      Robert, they don't come off as canned. They just come off as if all of you attended the same rhetorics course. Because Robert, it is a pattern and I just wanted to point this pattern out.

      It is not natural in a conversation to use the name of a person. So you can deliberately trigger cues in the person by doing that. It will heighten their attention. Its also a very common tool used in NLP. And you can also see that pattern by observing conversations on DN threads.

      When people comment in convincing mode, they place the name in a way that will trigger a cue and heighten their readers attention. When people don't do that, they engage in regular conversation and answer normally, with context in mind. Because of course, they person knows their name and knows that you are answering to them and placing the name is not needed for the conversation.

      So, Robert, sorry if I offended you - I just pointed out an Observation, Robert.

      0 points