• Robert Dietz, over 5 years ago

    Yes, Scott, we have to admit that, as a design team, we missed the mark on this one. The reasons are many and varied. I’m sure people on this thread who have shipped products in the past can probably guess them :). The short story is that we optimized the collapsed sidebar as a way to help people quickly move around Jira. We're currently exploring ways to reduce the complexity you’ve addressed here. We have a couple of early solutions in the hopper, and will be rolling them out over the coming weeks and months. We very much appreciate the feedback and are working quickly to improve the new experience to help our customers get the most of Jira. Robert (Head of Design, Jira + Confluence for cloud)

    49 points
    • Florian GrauFlorian Grau, over 5 years ago

      Great answer and I wish you guys all the best! :)

      Although I am not a big fan of JIRA I have to appreciate your work and the effort you are putting into the UI. I think that you are actually doing a pretty good job within the product's limitations.

      3 points
    • Scott ThomasScott Thomas, over 5 years ago

      I'm oddly awestruck that I got a response.

      The reasons are many and varied. I’m sure people on this thread who have shipped products in the past can probably guess them :).

      Been there done that too many times. I know that feeling... I mean we are the experts...

      2 points
    • Ktrn DsrsKtrn Dsrs, over 5 years ago

      It is quite nice! I <3 the fact the Head of Design, Jira gave an answer on this thread!

      2 points
    • Phil RauPhil Rau, over 5 years ago

      Mad respect for admitting your mistakes and committing to improving them. This is the way companies should operate!

      0 points
    • Cristian MoiseiCristian Moisei, over 5 years ago

      Hey, would you be willing to go into more detail about the problems you faced, so others can maybe learn from them? For the record, I think the design gave it a good shot and does some things right, but for a platform as complex as Jira, it wasn't enough.

      0 points