I thought this is a coming soon / 404 page. because the page says
"Sorry, we’re not around." "Come back soon"
From a screenshot here, I got why that message came, but for a first time user, I don't know that is a chat area and I don't expect that in the header.
May be you should use normal title instead of the negative title.
Totally hear ya. We're actively brainstorming ways to improve the UX for when we are out of the office and the chat is disabled. Maybe next time you come by we'll have pleasantly surprised you!
I thought this is a coming soon / 404 page. because the page says
"Sorry, we’re not around." "Come back soon"
From a screenshot here, I got why that message came, but for a first time user, I don't know that is a chat area and I don't expect that in the header.
May be you should use normal title instead of the negative title.
Just a few cents.