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InVision adding client emails to their Marketing list – alternative?

over 6 years ago from Dan Wilkinson, Web Designer

  • Raudel EnriqueRaudel Enrique, over 6 years ago

    So, I went ahead and read this thread fully before committing to writing. From the look of it, and from the InVision peeps replying to almost all comments, it sounds like it was a big old mistake/bug. It happens! I also agree with a comment below stating it would be cool to not totally stop using inVision because of this mess (not wrong to consider if you really feel like it tho).

    So, as far as alternative, I totally agree on https://marvelapp.com/ (used it, love it), try Adobe XD (beta :/), and try https://www.uxpin.com/examples.html. There's other stuff out there that requires a bit of a learning curve (http://principleformac.com/ and others) as well.

    6 points
    • Justin Delabar, over 6 years ago

      I find it difficult to believe it was a bug. Since they use HubSpot, they'd need to call the HubSpot API to make it happen, which strongly suggests intentionality to me. To be fair, they seem to understand the severity of the issue and are acting appropriately.

      I find it particularly disappointing because I've been burned a couple times by their use of the annual/monthly pricing dark pattern (accidentally purchasing a full year subscription based on displayed single-month-only price). I don't think two instances of unfortunate functional behavior is necessarily indicative of the entire business, but it's seriously making me consider alternatives.

      3 points
      • Stephen OlmsteadStephen Olmstead, over 6 years ago

        Justin- my promise to you is to post a full, transparent wrap of what happened here- looking to post technical replies direct from Engineering later today.

        Regarding annual/monthly plan stuff please hit me up at stephen@invisionapp.com. Would like to understand any opp to improve there and also hook you up with some free time on your existing plan for any inconvenience you experienced. A delightful experience with the solutions we offer is of paramount concern for us. If thats not happening, then we need to listen, take notes, improve AND do right by our mistakes. Thanks for your passion and encouragement to continue doing better- want to do right by you.

        4 points
      • Raudel EnriqueRaudel Enrique, over 6 years ago

        I find it difficult to believe it as well, bug, or this happening at all. I'm glad this is not being ignored.

        2 points