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over 7 years ago from Aubrey Johnson, VP Design & UX at Dosh. Led design: @scienceinc, @color, @twilio
Probably. I like and applaud that kind of conviction in a team, but it is extremely hard to ignore how much harder it is to USE from older versions. Like you mentioned, people will get used to it I guess.
It does make you think though... what's the tipping point where things become too much of a barrier and your user base collapses? Now, I'm not saying this is what will happen or anything... but it does make you wonder. How far can you push something?
What I find interesting is that it's clear they like being who they are and they also want a strong community. It's almost like their two biggest strengths are now in conflict with one another.
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I thought they did a good job on the OG editor of representing those complex concepts with pretty awesome iconography. These are better for sure and it's a tall order to try to make an icon for some of these. Kudos deserved there.
Maybe they're taking the approach that the users will learn it and get over it?